From my very first phone call enquiring about flooring this Company has been the most helpful of all suppliers we have used for our project. Kris guided us through from start to finish including helping me with a plan of how to lay the flooring as we were going from hallway through kitchen and back into a dining area so it wasn't easy. We have followed his plan and its looking amazing.
Ordered karndean korlock frosted stone. The flooring was well priced compared with other suppliers and delivery was quick and hassle free. Laid the flooring myself and it looks very good. Extremely happy with the whole process and will definitely recommend and buy again.
Very efficient service and good communication from Charlotte.
Delivery on time and good service. Very pleased with the product.
The packs of flooring arrived very well packed, on precisely the promised date, in excellent condition. The finished result was excellent but we did lay it very well too!
Sourced flooring for me and delivered it in super quick time. Very pleased
Great service, quick delivery and a good price.
Used this company for an order of Karndean flooring. The lady taking the order over the phone was knowledgeable, helpful and friendly. The order arrived as planned and on time. Will be ordering again
Excellent service from Best at Flooring. Great prices of flooring, swift delivery, and above all impressive customer care from Charlotte throughout the buying and delivery process, but also 3 months later when I asked for VAT invoice. Thank you, will buy again and recommend to anyone!
Second time of using Best at Flooring. Excellent company, good prices and communication. Goods arrived on time. Can recommend
Kristy Taylor very Helpfuly
Excellent from the moment they answered my call. Charlotte instantly advised about the suitability of the product, offered a highly competitive price and assured that the flooring could be delivered within two working days. All have been achieved with telephone calls to me updating progress. Product arrived in new clean packaging. No rips or damage. What more could you want? Now my go to flooring provider.
I have used best at flooring twice now and I would not use anywhere else for my flooring needs. They are very helpful, competitively priced and customer service before and after delivery is excellent.
I made a mistake and bought £700 of Karndean Korlok, that would not fit over a concrete floor, with bitumen residue, without damp proofing and screed. The night before the delivery I phoned BAF and asked if it would be possible to postpone the order until I managed to find a tradesman to make good. BAF said no worries and then offered a full refund as this was a stock item. Amazing. I would recommend.
Hi kris Would just like to say a big thank you to both you and liam for sourcing and delivering on your word my pack of quickstep flooring, was really struggling to find the 1 pack required to be able to finish my floor today sat but you came up trumps many thanks to you both again 👍👍 Chris Fry
I've had some of the best customer service I've ever experienced from Best at Flooring. I found them through a random Google search and took a chance....their prices were good & the products looked good so I thought I'd give them a go. Ordered and paid online. Next day had a call from Kris at customer services to confirm the order & agree delivery date. I had to check that the order was due on the day I thought - within half an hour of my email I had a response from Kris which told me all I needed to know. I can't speak highly enough of Kris's responses on every occasion. Definitely recommend this company.
Excellent service, easy to order, helpful over the phone and quick delivery.
I needed 11 x Packs of Karndean and Best at Flooring were by far the cheapest. Sceptical of online ordering especially given this was a £1400 order I was a bit anxious but I’m pleased to say everything arrived on time as it should perfect. Very happy and will use again 👍
Having recently discovered Best at Flooring, I must say they are a fantastic company. I’ve ordered from them through their website several times and the response is immediate. A thank you for your order followed by a delivery date, what more could you ask. Ordering is easy, and prices are the best I've found. I will certainly be using them for future orders, with customer service like this I wouldn’t look elsewhere. Thanks again Best at Flooring.
Excellent company. Good price and communication. Will be using this company again in the future. Can recommend.
Really helpful over the phone, quick delivery. Great product & prices.
Why buy from us?
With hundreds of flooring companies across the UK both online and on your high street, it is sometimes hard to decide who’s the right company for you. With our company roots going back to 1961, we’ve learned a bit along the way. Learning from our customer experiences, and combining it with our colleagues expertise we have a gained a wealth of knowledge, that helps us to deliver the best products and services available today at unbeatable prices. From the best in engineered wood to luxury vinyl flooring.
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- The largest selection of flooring online
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