Superb customer service from Charlotte; helpful and quick with dealing with our many queries. Very good price for product and delivery.
Great service and prompt delivery.
Great service from order to delivery.
no concerns with ordering or pick up
Very helpful service went above and beyond
lovely company with excellent communication throughout our purchase - a very easy and fully recommended service, thank you
We telephoned to confirm if flooring was available and was told by Matt that if we completed payment by 11.00am the order would be processed, We completed by 12.15pm and expected the goods to arrive sometime during the following week at best. 8.00am next morning the flooring arrived. Very courteous driver and the flooring is really good quality at a very competitive price ...... Floor laid and complete by early evening. Very pleased with everything. Will use again and again. Thank you all at Best at Flooring.
When you deliver amazing customer service and are truthful, honest and transparent to your customer even when everything is going wrong you gain respect and loyalty. After two, unavoidable delays, one due to the hold up of the shipment arriving in port, which meant my builders had to be rescheduled, but I was informed immediately, not ideal but I was told the truth, and secondly when the delivery did arrive the packaging straps had been placed so tight that it had crushed 3 boxes. Yet again amazing customer service where my complaint and subsequent replacement was confirmed in 45 minutes for next day delivery. Due to the outstanding dedication of Both Matt and Charlotte I would recommend this company, because when it is all going wrong you want to be recognised and trusted as a customer and for a solution to be given. Outstanding... oh and I’m pleased with the flooring too.
Outstanding service. Helpful advice before we ordered and excellent support throughout the process. The Karndean loose lay flooring is a fantastic product, so easy to lay. I am delighted with the result.
Efficient friendly staff, able to help with my enquiries regarding quantities. Knowledgable about product and arranged delivery slightly ahead of predicted date. Would recommend B.A.F. for both service and price.
Excellent communication, good quality flooring, was recommended to Best at Flooring and I would also recommend
I ordered my flooring on the phone. Really warm and friendly staff. Prompt delivery. Very pleased. Thankuuu .
First class customer service and very prompt delivery. Delighted and would recommend.
Very good communication with the staff, emails where sent out straight away to confirm my order and had a follow up phone call from best at flooring to confirm my order and book in a delivery slot. Delivery arrived on time, I had quite a large order of flooring and they made sure all the batch numbers where the same so it’s all to match in.
Excellent service throughout. All the staff I spoke to were very helpful. Staff gave me advice on products available, rang me with quotes as agreed and kept me informed of delivery times. The flooring is excellent quality and arrived on the expected date. Best customer service I have received in a long time. Will definitely use again.
We chose Best at Flooring to buy laminate flooring because of its very competitive pricing; easy to use website and the excellent reviews from a large number of customers. It was a delight dealing with the company. Charlotte provided first class advice; ensuring that the stock was available etc. She kept us fully informed by telephone and is a credit to the company. We have no hesitation in recommending Best at Flooring to other potential customers.
Great service and good range of products.
Very good service, mo long waits on the phone, polite customer service and quick, prompt delivery. Highly recommend .
Very helpful, beautiful flooring
Efficient and prompt service, highly recommend.
Why buy from us?
With hundreds of flooring companies across the UK both online and on your high street, it is sometimes hard to decide who’s the right company for you. With our company roots going back to 1961, we’ve learned a bit along the way. Learning from our customer experiences, and combining it with our colleagues expertise we have a gained a wealth of knowledge, that helps us to deliver the best products and services available today at unbeatable prices. From the best in engineered wood to luxury vinyl flooring.
Our best bits…
- The largest selection of flooring online
- 1000’s of products available for next day delivery
- Accredited by the industries leading brands
- Some of the most beautiful showrooms across the UK
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